Start early… the best kennels and catteries will be booked up weeks, or even months, in advance – particularly in the peak summer months. Come up with a set of standard questions and phone each company in turn to compare their answers. At the same time, consider whether the responses were given in a friendly and courteous manner. Overall professionalism on the telephone often gives a good indication to their approach and work ethos.
Once you have a shortlist, go and visit the premises. There really is no substitute for confirming facilities face to face with the staff. It’s easy to make claims, for example in advertising like this, that have no basis in fact. At Cedar Farm we want you to visit us. We only ask that you visit during our viewing times (outside of these hours we are tending to your pets). You are welcome to call without appointment between 11am and 3pm 7 days a week.
Finally, having chosen your kennels, give your dog a trial stay sometime before your main holiday (if they have not boarded anywhere before). This will act as a good guide to the care that will be provided and help settle your pet for a longer stay.